Caleb Burdett

I am a Personal Benefits Manager (PBM) with ColoHealth, and my job is simple: sit down with you, listen thoroughly, and help you make an informed decision about your health coverage without the confusion or the pressure. I spent years in creative media telling other people’s stories, and what I missed was the direct touch point of actually helping someone face to face. This work gives that back to me every day.

The ColoHealth mission lines up with how I already try to show up in my own life.

I am thoughtful and careful by nature. I like to understand a situation thoroughly before I act, and I pay close attention to the balance between managing risk and keeping things affordable. When I work with you, my goal is to give you the time, the straight answers, and the options you need to make the choice that actually fits your life. Not the choice that pays the biggest commission. Not a rushed quote. A real recommendation.

From telling other people’s stories to helping you write a better one

I studied Cinematic Arts Production in college and earned a Bachelor of Fine Arts (BFA) in the field. For years I worked as a video producer crafting stories about purpose-driven changemakers. I led media teams for a nonprofit, trained teammates in video production, and helped build an educational content library designed to propel teenagers into college and career success.

I loved the work. What started to tug at me was the distance. I was telling stories about people who were directly changing lives, and I realized I wanted that for myself. I wanted a role where, at the end of a conversation, someone walks away better off because we talked. Health coverage is one of the most confusing, high-stakes decisions a family makes, and I saw a real chance to take what feels like a labyrinth and walk people through it.

“I’ve missed having direct touch points being able to help people directly. I’m looking forward to taking what can feel like a labyrinth and making it easy.”

An industry that usually chases commissions. A team that chose service instead.

When I was looking at where to hang my hat, what set ColoHealth apart for me was the culture. In an industry that often prioritizes making money off of individuals, it is genuinely refreshing to be part of a company where the first question is how do we actually serve this client, not how do we close this sale. Service and integrity are not a tagline here. They are how the team operates, and that is the kind of table I want to sit at.
That culture shapes how I work with you. I am not going to push a plan because it pays me more. I am going to listen, dig into the details of your situation, lay out your real options, and help you pick the one that fits.

Community teamwork is why healthshare plans won me over

Healthshare programs are a great option for a lot of families, and what I love about them is the structure. They are built around community teamwork to meet people’s individual needs. Members share in each other’s medical costs, and the affordability is often the deciding factor for folks who do not qualify for a subsidy on a traditional plan. For the right family, a healthshare plan can be the difference between having coverage and going without. It is worth a real conversation to see whether it fits.

The tree did not stop me, and neither does the unexpected

One of the clearest memories from my childhood is falling out of a tree and breaking my arm. The arm healed, and funny enough it did not stop me from climbing trees afterward. I still think about that sometimes when I am sitting across from a client. Life is going to hand you the unexpected. Kids fall. Accidents happen. Diagnoses come out of nowhere. The question is not whether surprises will show up. It is whether you are set up to handle them when they do. That is what good coverage is for, and that is where I try to be useful.