ColoHealth Terms & Conditions

Last Updated: July 16, 2026

1.  Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and ColoHealth (“Company,” “we,” “us,” or “our”), concerning your access to and use of the https://colohealth.com website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).

You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

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2. Our Services; Insurance and Healthshare Disclosures

ColoHealth is a licensed health insurance broker agency. We provide guidance, information, and recommendations to help individuals and families evaluate health insurance plans and healthshare programs. We do not underwrite or issue insurance policies, and we do not administer healthshare programs. All insurance policies are issued by licensed third-party insurance carriers, and all healthshare memberships are provided and administered by the respective healthshare organizations.

Healthshare programs are not insurance. They are membership-based programs in which members voluntarily share eligible medical expenses. Healthshare programs are not subject to the same laws, regulations, or guarantees that apply to health insurance.

No Guarantee. The information provided on our website and by our Personal Benefits Managers is for informational purposes only. It does not constitute a guarantee of plan benefits, pricing, eligibility, or acceptance. Final plan terms are determined solely by the insurance carrier or healthshare organization you choose.

Accuracy of Information. We make every effort to ensure the information on our website is accurate and up to date. However, plan details, premiums, monthly contribution amounts, and availability are subject to change without notice. We recommend confirming all plan details directly with the insurance carrier or healthshare organization before enrolling.

No Obligation. Using our website or speaking with one of our Personal Benefits Managers does not create any obligation on your part. There is no sales pressure and no commitment required at any stage of the process.

Licensing. Our agents are licensed insurance brokers operating in accordance with applicable state laws and regulations. Licensing information is available upon request.

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3. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions.

The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

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4. User Representations

By using the Site, you represent and warrant that:

• All registration information you submit will be true, accurate, current, and complete.
• You will maintain the accuracy of such information and promptly update such registration information as necessary.
• You have the legal capacity and you agree to comply with these Terms of Use.
• You are not a minor in the jurisdiction in which you reside.
• You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise.
• You will not use the Site for any illegal or unauthorized purpose.
• Your use of the Site will not violate any applicable law or regulation.

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5. Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the Site, you agree not to:

• Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the Site.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
• Use any information obtained from the Site in order to harass, abuse, or harm another person.
• Use the Site in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorized framing of or linking to the Site.
• Upload or transmit viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Site.
• Use any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site.
• Attempt to impersonate another user or person or use the username of another user.
• Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
• Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.

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6. Third-Party Services and Technologies

Our Site utilizes various third-party services, plugins, and technologies to provide functionality, analytics, marketing, and communication tools. By using our Site, you acknowledge and agree to the use of these third-party services as described below and in our Privacy Policy.

Consent Management (Cookiebot by Usercentrics)

We use Cookiebot, a consent management platform provided by Usercentrics A/S, to manage cookie and tracking preferences on our Site. When you first visit, Cookiebot will present a consent banner allowing you to accept or decline non-essential cookies and tracking technologies. Your consent choice is stored and respected on subsequent visits. Non-essential technologies will not load until you provide affirmative consent. You may change your preferences at any time by clicking the Cookiebot icon or “Cookie Settings” link on our Site. By declining consent, certain Site features that rely on third-party services may not function as intended.

Live Chat (Tawk.to)

Our Site offers live chat functionality provided by Tawk.to, a third-party service operated by tawk.to inc. By using the chat widget, you acknowledge and agree that your communications are transmitted to and processed by Tawk.to in order to provide the chat service, and that chat transcripts may be retained by us and by Tawk.to for customer service, record-keeping, and quality assurance purposes. You agree not to submit sensitive personal information (such as Social Security numbers, financial account numbers, or detailed health information) through the chat widget. Your use of the chat is additionally subject to Tawk.to’s terms of service and privacy policy.

Session Analytics (Microsoft Clarity)

We use Microsoft Clarity to capture how you use and interact with our Site through behavioral metrics, heatmaps, and session replay. By consenting to analytics cookies via our Cookiebot banner, you acknowledge that your interactions with the Site (such as mouse movements, clicks, and scrolling) may be recorded and processed by Microsoft Corporation as described in our Privacy Policy and Microsoft’s privacy statement.

Visitor Identification and Analytics

We utilize Visual Visitor and other analytics services to analyze website traffic and identify anonymous visitors for our internal sales and marketing purposes. By visiting our Site, you acknowledge that these services may collect your IP address, browser information, pages visited, and other technical data. Visual Visitor may associate this data with your identity using cross-device tracking and data matching technologies. You may opt out of this tracking by contacting us directly or using the opt-out mechanisms described in our Privacy Policy.

CRM, Forms, and Communications (HubSpot)

We utilize HubSpot as our customer relationship management and marketing automation platform. By submitting your contact information through forms on our Site, you expressly consent to the following:

• Being contacted by us via email, phone call, or SMS/text message regarding your inquiry or our services.
• Standard message and data rates may apply for SMS/text communications.
• You may opt out of SMS communications at any time by replying STOP to any text message.
• You may opt out of email communications by clicking the unsubscribe link in any email.
• You may opt out of phone communications by informing us during any call or by contacting us directly.
• Your submitted information will be stored and processed within the HubSpot platform in accordance with our Privacy Policy.

Tracking, Analytics, and Advertising Technologies

We utilize Google Analytics 4, Meta (Facebook) Pixel, and AdRoll on our Site. These services use cookies, web beacons, pixels, and similar tracking technologies to analyze site usage, measure advertising effectiveness, and deliver targeted advertisements. These technologies are managed by our Cookiebot consent banner and will not load unless you provide consent. By consenting to cookies via Cookiebot, you acknowledge that your interactions may be transmitted to these third-party services. You may manage your cookie preferences at any time through the Cookiebot banner or your browser settings. You may opt out of targeted advertising by visiting http://www.aboutads.info/choices.

Other Third-Party Services

Our Site also relies on the following services to operate:

• NitroPack: a website performance and caching service used to deliver pages quickly.
• Cloudflare: a security and content delivery network used to protect the Site and deliver content efficiently.
• Instant quote engine: when you request a quote, the information you enter is processed by our quoting platform to display available plans and pricing.
• Scheduling tools: when you schedule a consultation, the information you enter is processed by our appointment scheduling platform to book and confirm your appointment.
• Embedded content and social media integrations: pages on the Site may include embedded videos, social media feeds or links, and third-party trust seals (such as the Better Business Bureau seal). These third parties may collect data about your interaction with the embedded content.

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7. User Data

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

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8. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy posted on the Site at https://colohealth.com/privacy/. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the Site is hosted in the United States. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you agree to have your data transferred to and processed in the United States.

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9. Disclaimer

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN.

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10. Limitation of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

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11. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site.

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12. Governing Law

These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of the State of Colorado applicable to agreements made and to be entirely performed within the State of Colorado, without regard to its conflict of law principles.

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13. Dispute Resolution

Any legal controversy or legal claim arising out of or relating to these Terms of Use and/or our Site, excluding legal action taken by us to collect or recover damages for, or obtain any injunction relating to, Site operations, intellectual property, and our services, shall be settled solely by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Fort Collins, Colorado and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

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14. Modifications to Terms

We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

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15. Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

ColoHealth

1001-A E. Harmony Rd. #519

Fort Collins, CO 80525

Phone: (800) 913-6381

Email: [email protected]